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Legacy Bank Mobile App

Legacy Bank Mobile App Graphic

Legacy Bank Mobile gives you constant money management with easy access to account information, the ability to quickly transfer funds, and remote check deposit.

Features Include

  • Up-to-date account balance information
  • Account history
  • Remote check deposit
  • Funds transfer between accounts
  • Easily send us a comment or call us directly
  • ATM locator that uses your location to show nearby ATMs on a map
  • Location information and a map that shows locations
  • Enable text or push notifications for different situations to be alerted right away to changes to your accounts

 

Legacy Bank Mobile App Accounts Screenshot
Legacy Bank Mobile App Accounts With Main Navigation Opened Screenshot
Legacy Bank Mobile App Accounts Deposit Screenshot
Legacy Bank Mobile App Accounts Locations Screenshot

 

 

Mobile Q&A

How do I get the Legacy Bank mobile app on my mobile device?
Select the link below of the version appropriate for the mobile device on which you would like to install the app.

What are the benefits of the Legacy Bank mobile app?

  • Deposit checks right from your phone
  • Transfer money between your Legacy Bank accounts
  • Set up customized alerts for everything from specific deposit amounts made to specific debit transactions

I have forgotten my login ID. What do I do?
You can call us at 1-800-687-9688 to reset your password.

I have been locked out of the system due to entering the wrong username or password too many times. How do I unlock my account?
You can call us at 1-800-687-9688 to unlock your account.

How do I set up custom alerts?

  1. Select Notifications from the main menu
  2. Select the type of notification from the list
  3. Select the account(s) for the notification
  4. Enable Text Alerts or Push Notifications
  5. Enter any additional information required
  6. Select Add

Can I deposit a check with my mobile device if I log in to online banking through legacybank.com?
No. You can only make a remote check deposit with your mobile device using Legacy’s mobile app.

Are there limits to how much I can deposit?
Yes. Your deposit limit will be listed when you go to the Deposit screen.

How should I endorse checks when using mobile check deposit?
Sign the check with the following:
"For mobile deposit only"
(Your Signature)

How long do I have to keep my checks after they are successfully deposited?
You will need to securely store the original paper check for at least 14 days.

When will my funds be available after making a deposit?
In general deposits received before 3:00pm central time Monday-Friday will be processed that day with up to $200 total per day typically available for withdrawal once the deposit is approved. The remainder will be available by the first banking day after the deposit. Deposits made after 3:00pm or on holidays will be processed the next business day. In some cases we may delay availability of funds based on other factors we consider appropriate.

How will I know my deposit was successfully received?
You will receive an email notification upon receipt.

How will I know if Legacy approved and deposited my check deposit?
When your check deposit is processed and successfully posted, the transaction will display in your online account activity. Also, if you have enabled deposit notifications for the account, you will receive a notification.

Why would a mobile banking deposit be declined?

  • Check is ineligible for deposit through mobile deposit
  • Check was previously deposited
  • Missing or incorrect endorsement
  • Deposit exceeds your daily or weekly mobile banking deposit limits
  • Poor image quality

What if I submitted a deposit for the wrong amount?
There is no need to resubmit. If you entered the wrong amount for the deposit, we will correct it. This may result in a longer review and processing time.

What if I submit the same deposit twice in error?
If our mobile app detects a potential duplicate item, the system will identify it and decline the second deposit. If you think the check is not a duplicate item, please take the check to one of our Legacy locations.

Can I re-deposit a returned check through the mobile app?
No. Do not re-deposit a returned check using the mobile app. We can assist you at one of our Legacy locations.

What should I do if I selected the wrong account for deposit?
You can transfer the funds using the mobile app. You may have to wait to do the transfer until all deposited funds are available.

 

Available For

 

Download on the App Store https://itunes.apple.com/us/app/legacy-bank/id384422327?mt=8 By selecting this link, you will be leaving LegacyBank.com. We are not responsible for the security and privacy associated with third-party websites.
Get it on Google Play https://play.google.com/store/apps/details?id=com.legacybank.legacybankapp&utm_source=global_co&utm_medium=prtnr&utm_content=Mar2515&utm_campaign=PartBadge&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1 By selecting this link, you will be leaving LegacyBank.com. We are not responsible for the security and privacy associated with third-party websites.

Available For

 

Download on the App Store https://itunes.apple.com/us/app/legacy-bank/id384422327?mt=8 By selecting this link, you will be leaving LegacyBank.com. We are not responsible for the security and privacy associated with third-party websites.

 

Get it on Google Play https://play.google.com/store/apps/details?id=com.legacybank.legacybankapp&utm_source=global_co&utm_medium=prtnr&utm_content=Mar2515&utm_campaign=PartBadge&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1 By selecting this link, you will be leaving LegacyBank.com. We are not responsible for the security and privacy associated with third-party websites.

 

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